FAQ
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What is Ma Joie?
Ma Joie is a brand specializing in innovative strap-ons designed for couple play. Our patented system allows for easily clipping accessories like dildos and clitoris stimulators to a brief harness, providing a unique and comfortable experience.
How does the clipping system work?
Ma Joie's clipping system is a patented innovation that allows users to effortlessly attach and detach accessories.A magnet will allow you to align the attachment systemwith the clip on the harness, turn it 90 degrees and it will securely lock into place. For further instructions, please refer to the guide included with your product.
Are Ma Joie products safe to use?
Absolutely! All Ma Joie products are made from high-quality, body-safe materials and are thoroughly tested to meet rigorous standards. All of our product are CE certified.
Are all accessories compatible with my Ma Joie strap-ons?
Yes! Ma Joie offers a wide range of accessories designed specifically for our strap-ons. You can choose one or more harnesses, mix and matchit with one or moretoys. Subscribe to our newsletter to stay update with our latest products.
How do I clean and care for my Ma Joie strap-on?
Proper cleaning and maintenance are essential for the longevity of your Ma Joie product. Use warm water and mild, non-abrasive soap to clean the harness and attachments after each use. For specific cleaning instructions, please refer to the manual provided with your product.
What if I have issues with my order or product?
We strive to provide exceptional customer service. If you encounter any issues with your order or product, please contact our support team through the chat on the website or via email at contacts@ma-joie.com, and we'll be happy to assist you within 48h.
Is the packaging for Ma Joie products protecting my privacy?
Your privacy is important to us. All Ma Joie products are shipped in discreet, unbranded packaging to ensure your purchase remains confidential.
What is the return policy of Ma Joie products?
Ma Joie offers a comprehensive return policy. If you are not satisfied with your purchase, you have 14 days to return the product and ask for a refund. Please contact us via chat or email with your purchase reference to ask for the return.
Can Ma Joie strap-ons be used by all genders and body types?
Ma Joie's innovative design is intended to be versatile and accommodating for various body types and genders. Nevertheless, our clitoris stimulators are imagined for people with vulvas. If you have specific concerns or need guidance on choosing the right product for you, please feel free to contact our support team (contacts@ma-joie.com) or consult the sizing guides on our website.
What kind of strap-on harnesses does Ma Joie offer?
Ma Joie offers a variety of strap-on harnesses, including lingerie harnesses that combine both comfort and style. Our harnesses are designed for queer women, and anyone who wants to explore the pleasures of strap-on play.
Are Ma Joie's strap-ons specifically designed for queer women?
Ma Joie's strap-ons are inclusively designed for anyone who wants to engage in strap-on play. However, many of our products are particularly popular among queer women due to their innovative design that stimulate both partners, including vulva stimulation for the person who's wearing them
Can I use Ma Joie's toys with other harnesses?
Ma Joie's strap-on harness features a patented clipping system that allows for easy attachment of various accessories. While it is designed to work seamlessly with Ma Joie's own range of accessories, they are not compatible right now with other brands' products.
How do I choose the right size for my lingerie harness?
Finding the perfect fit is essential for comfort and functionality. Ma Joie provides detailed sizing guides on our website to help you find the right lingerie harness for your body type. For a better fit and control, we suggest to take the size that fits a bit tighter. If you need further assistance, our support team (contatcs@ma-joie.com) is always here to help.
What materials are used in Ma Joie's lingerie harnesses and strap-ons?
Ma Joie's lingerie harnesses and strap-ons are crafted from high-quality, body-safe materials that provide both comfort and durability. Detailed information on the materials used can be found on the product pages on our website. Our harness are made by a mixture of cotton and elastane to provide comfort and flexibility while ensuring strength.The patch of the harness that is in contact with your vulva is 100% cotton in order to avoid irritations or allergic reactions.
Can I purchase a complete set, including the strap-on, harness, and other accessories?
Yes! Ma Joie offers complete sets that include everything you need for a fulfilling strap-on experience. These sets often include the strap-on, lingerie harness, and a dildo, but we also offer couple packs and bundle offers providing a convenient package for those new to strap-on play or looking to expand their collection.
Do Ma Joie's strap-ons for queer women include specific designs or features?
Ma Joie's strap-ons for queer women, include a clitoris stimulator that clips inside the harness lingerie providing pleasure by friction when in use, and a easy-to-wear dildo stimulating the g-spot of the partner. These come in variety of sizes, shapes, and functionalities, allowing for a personalized experience.
How quickly can I expect my order to arrive?
We understand that you may be excited to receive your new strap-on, lingerie harness, or other lesbian toys. Ma Joie strives to process and ship orders as quickly as possible. For specific shipping times and options, please refer to our website or contact our support team (contacts@ma-joie.com).
Do you provide guidance or support for first-time strap-on users?
Absolutely! Whether you're exploring strap-on play for the first time or looking to expand your experience, Ma Joie offers guidance and support through our website. You can find detailed instructions, tutorials, and tips to ensure that your experience with our strap-ons, lingerie harnesses, and lesbian toys is both pleasurable and satisfying. Take a look at our blog to read some useful guides on how to choose a strap-on and how to use it